As Business Manager for the Mower McLennan Team, I can say unequivocally: I love my job!
My role touches nearly every part of the business behind the scenes, including financial management, technology, systems development, team standards, operational reporting and—my personal favorite—marketing. I enjoy finding better ways to do things, whether that means developing a new marketing approach, improving an existing process, analyzing our business results or creating systems that help the Team operate more efficiently.
My background in IT systems development has served me particularly well in real estate. It taught me to look carefully at how work gets done, identify opportunities for improvement and build clear, repeatable processes. That experience has helped us develop and maintain strong Standard Operating Procedures designed to ensure that our clients receive the same consistently high level of service every time.
My real estate career began somewhat unexpectedly when my wife, Ruthie, entered residential real estate and asked me to help her learn the business and build her practice. What began as supporting Ruthie grew into a genuine enthusiasm for the business itself—and, especially, for the marketing, technology and systems that support great real estate professionals.
Today, I’m proud to continue that work as Business Manager for the Mower McLennan Team. I may spend most of my time behind the scenes, but I thoroughly enjoy helping our Team work smarter, market effectively and deliver the quality of service our clients deserve.